Frequently Asked Questions
We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialise in different areas of manufacturing
will usually take 5-14 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
It will take usually between 1-3 business days.
You can place an order from any country, we ship Worldwide.
Yes, shipping is Free Worldwide on most items.
We have an office in France; Supply warehouses in the USA; High-Quality vendor contacts in China
We process all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Yes, all customers will receive an order number after placing their orders.
All inquiries can be forwarded to at email@example.com.
We accept Paypal because is more useful and secure.
You can be absolutely sure that all purchases here are safe and secure because we use SLL certificate.
We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
For most countries, you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.