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Frequently Asked Questions

Please read our FAQ before sending us a message.

Where do you ship from?

We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialise in different areas of manufacturing.

How long will it take for my items to arrive?

Will usually take 5-14 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

How long will it take to receive a tracking number?

It will take usually between 1-3 business days.

Where can I place an order from?

You can place an order from any country, we ship Worldwide.

Is shipping really FREE?

Yes, shipping is Free Worldwide on most items.

Where is you company located?

We have an office in France; Supply warehouses in the USA; High-Quality vendor contacts in China

Send us an email

    We will be happy to answer your questions